Dealing with emails stuck in the Outbox of Office 365 Shared mailboxes can be incredibly frustrating and disrupt the flow of communication within your organization. When emails get stuck, it means important messages aren’t being sent out as expected, which can cause delays in business operations. In this article, we’ll dive into the reasons behind this issue i.e. Office 365 Shared mailbox emails stuck in Outbox & provide practical steps to help you quickly resolve it.
The Outbox in Outlook is where outgoing emails are temporarily stored before being sent. When you compose an email and click “Send,” Outlook places it in the Outbox until it can successfully transmit the email. This allows you to review, edit, or delete emails before they are sent, and it provides a way to manage email delivery timing based on your network connection and account settings.
What are the Reasons for Outlook Shared Mailbox Emails Getting Stuck in Outbox? – Let’s Solve
For the same issue, many reasons are associated & here we are going to discuss some main cases, and how to resolve Office 365 Shared mailbox emails stuck in Outbox error with some manual tricks.
#Reasons:
Ensure the sender has sufficient permissions to send emails from the Shared Mailbox.
Verify that Outlook is connected to the internet.
Large attachments can delay sending or exceed size limits.
Check if specific settings in Outlook are affecting email transmission.
Disable any Outlook add-ins temporarily as they can sometimes interfere with sending emails.
Ensure Outlook and Office 365 are up-to-date to fix bugs and improve performance.
#Troubleshooting Steps:
Confirm sender permissions for the Shared Mailbox.
Ensure a stable internet connection for Outlook.
Reduce attachment size or use links instead of attachments.
Review and adjust settings affecting email sending.
Disable add-ins to identify if any are causing issues.
Install the latest updates to fix bugs and improve compatibility.
Using these points, one can troubleshoot the Outlook Shared mailbox emails getting stuck in Outbox. Still, there is a huge risk of data loss, which can’t be resolved manually. Therefore, to bypass this problem, we have to opt for the further mentioned solution.
How to Prevent Data Loss Scenarios from Office 365 Shared Mailbox Emails Stuck in Outbox?
To prevent data loss scenarios from Office 365 shared mailbox emails getting stuck in the Outbox, follow these steps:
1. Understanding the Issue
When emails get stuck in the Outbox of a shared mailbox in Office 365, it usually indicates a connectivity issue or a problem with the mail server. This can potentially lead to data loss if emails are not sent or received properly.
2. Identifying the Cause
Before taking preventive measures, identify why emails are getting stuck:
Ensure stable internet connectivity.
Check if there are any known issues with the Office 365 servers.
Large attachments can sometimes cause emails to get stuck.
3. Take Preventive Measures to Resolve Data Loss Issues with Office 365 Shared Mailbox Emails Stuck in Outbox
To prevent emails from getting stuck and to ensure data integrity:
Use SysTools Office 365 Backup Tool:
This can help in backing up emails from Office 365 mailboxes, including shared mailboxes. It provides a way to archive emails locally, which can serve as a backup in case of data loss scenarios.
Regular Backup:
Schedule regular backups of your Office 365 shared mailbox data using the SysTools tool. This ensures that even if emails get stuck or lost, you have a recent backup available.
Monitor Outbox:
Regularly monitor the Outbox of shared mailboxes. If emails are stuck, try troubleshooting immediately to resolve the issue.
4. Using The Specified Solution
Here’s how you can use SysTools software effectively:
Install the Tool on your system.
Configure the tool to connect to your Office 365 account, including shared mailboxes.
Initiate a backup of the shared mailbox data using the tool. Schedule regular backups to automate the process.
In case of data loss or email issues, use the backup to restore emails to Office 365 or another location.
Note: Regular backups and proactive monitoring will help maintain data integrity and minimize the impact of potential issues.
Final Say!
As we know Office 365 offers one email client i.e. Outlook. It provides various functionalities like Outbox, but sometimes it makes some hassle e.g. “Office 365 Shared mailbox emails stuck in Outbox error.” So, in that situation, we need to know some steps to troubleshoot this issue. For the same, we are here to explain to you the best guidelines to resolve the error quickly.
Despite that, there is one more issue associated with Outlook Shared mailbox emails getting stuck in Outbox hassle i.e. data loss. To overcome that, we explore one reliable & user-friendly smart solution to backup the Office 365 information simultaneously, so that we can restore the data from the local drive efficiently, in the data loss scenario.